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I purchased the tire care plan with my 2014 ford escape and they have yet to actually replace a tire even when their tech told me I will need new tires, they plugged it yet again and exactly a week later I need to put air in my tires again, I get it because its all wheel they need to replace all them so they replace none for what I paid for this plan I could have spent about $80.00 for same service at any other service station, cant get appt easily only open hours everyone works , cant get a loaner car on their error , cant speak to a supervisor same day. WORST CUSTOMER SERVICE EVER. Don't buy any warranty services they offer they always weasel there way out.

Reason of review: Warranty issue.

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